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Things to know before you buy. 

Shop with Confidence: Understanding Our Customer-Centric Policies

At India Shop/www.durReey.com - We are committed to providing a seamless and satisfying shopping experience. We understand that transparency in our policies is key to building trust and ensuring you shop with complete peace of mind. Here’s a breakdown of our key operational and customer service commitments:

Flexible Payment Options: We offer convenient payment solutions to suit your preferences. You can choose to pay securely upfront with our Prepaid option, or opt for Cash on Delivery (COD) for added flexibility. Your convenience is our priority. 

Prompt and Reliable Delivery: Once your order is placed, you can typically expect your items to be delivered within 7 days. We strive to process and dispatch orders efficiently, ensuring your purchase reaches you in a timely manner.

Hassle-Free Returns: Your satisfaction is paramount. That's why we offer a Yes on returns. If for any reason you are not completely satisfied with your purchase, you have the option to return it. Please refer to our detailed return policy for specific conditions and procedures. ( Unboxing Video from Customer, is Must for Any Return Approval ). 

Assured Quality with a 10-Day Replacement Warranty: We stand by the quality of our products. For your assurance, every purchase comes with a 10-day replacement warranty. In the unlikely event that you receive a defective or damaged item, we are committed to providing a quick and easy replacement within this period.

Exclusive Lifetime Discount for Our Valued STAR Members: As a token of our appreciation for choosing us, we offer an exclusive benefit for our prepaid customers: become a STAR Member and enjoy a 20% lifetime discount on all your future prepaid orders. This is our way of rewarding your loyalty and making your shopping experience even more rewarding. (T&c) - STAR Member ( Discounts & Offer is Valid - Only For Prepaid Orders )

Comprehensive Policy Information: For a complete understanding of all our terms and conditions, including detailed information on returns, warranty claims, and membership benefits, we encourage you to kindly check our Policies. Our comprehensive policies page is designed to provide you with all the necessary information to make informed decisions and enjoy a worry-free shopping journey.

We believe that clear policies foster a stronger relationship with our customers. Thank you for choosing India Shop/www.durReey.com. We look forward to serving you!